"Customer Care" isn't a set of words; it's a way of life.
We want you to be happy with your purchase and we'll do whatever it takes to make it happen. If you need to contact us for any reason, don't hesitate. We have a toll-free number staffed by friendly and knowledgeable experts in the field of nutrition. They're available Monday through Friday, 9:00am to 5:00pm Pacific Standard Time by calling 1.818.332.1752.
Limitation of Liability:
Gummi King™ is not responsible for untimely, lost, incomplete or misdirected Addresses entered by the Customer, computer system malfunctions of any kind no matter what the cause, or phone line disruptions. Any order not received by reason of failure of electronic equipment, computer hardware, computer software or computer system, or from any other error, failure or delay whether or not due to human or technical flaws and whether or not the fault of Gummi King™ or a third party shall not be considered. Gummi King™ is not responsible for incorrect or inaccurate entry or promotion information or for any technical or human error in connection with the offering of the Items, the processing of orders or shipping the orders.
We have no control over our shipping partners, their operations, or events that affect their delivery schedules. For that reason we cannot guarantee on-time delivery.
Gummi King™ respects the privacy needs and concerns of our customers. Any personal information, such as your name, address, email address or phone number ("Personal Information"), that you provide to us is important. We respect your privacy in handling Personal Information relating to you and your transactions with us. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using the Site, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
Privacy Statement Modifications:
From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our Sites or send an email describing the changes.
Additional Information about our site
Visiting Our Site:
In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system and average time spent on our Site. We use this information to monitor and improve our Site.
Cookies and Tracer Tags:
Our Site uses a technology called "cookies." A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Site where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Site, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Service Providers with information that we will use to personalize our Site in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Site, you will limit the functionality we can provide when you visit our Site.
Our Site may also use a technology called "Tracer Tags." These may also be referred to as "Clear GIFs" or "Web Beacons." This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Site for you and other future website visitors.
Security of Personal Information:
We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We are also committed to employing reasonable technology in order to protect the security of our Site. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Our Privacy Statement and Outside Links:
If you have any questions about our handling of Personal Information, please contact us at Gummi King™, Marketing Department, 14141 Covello Street, Suite 4C, Van Nuys, CA 91405, Attn: Privacy Manager. Alternatively, you may call us at +1.818.332.1752
Last Updated: October 16, 2017